Has My Order Shipped?

Has My Order Shipped?

When you place an order online with us, our automated shopping cart system registers your order, gives you a receipt page with a unique order number, and generates an order confirmation email. Once your order number is generated, our backend process also begins. Once it gets started, you will receive another automatic email letting you know that your order is awaiting processing. If you don't receive any of these emails, please check your Spam folder. If you can't find one or both emails there, please contact us.
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    • When Will My Order Ship?

      Please see each individual item page for more information on the availability of each item. You will receive a shipment confirmation via email when your order has shipped and tracking information within 24-48 hours of shipment.
    • My Order Has Missing Items

      We ship product from many different warehouses in all time zones throughout the country to try and get the product in your hands as fast as possible, so we may ship you multiple packages. After all your items ship, we'll send you another email with ...
    • Tracking Information for Shipments

      When an order is shipped, a notification email is automatically generated and delivered to the email address associated with your order. The tracking information is included in this email. If you can't find the shipping notification email, please ...
    • International Shipping

      International Orders How Much Is International Shipping? Try using this web based calculator to figure taxes, duty and brokerage fees: http://www.thefinalcost.com/shipments/calculate/ We have partnered with Bongo International Parcel and Mail ...
    • Do the Speakers Come With Grills?

      All of the speakers we sell come with speaker grills even if the images may show otherwise. At times, to better display a speaker product image, we do use the no-grill version. Rest assured that when you order a pair of speakers from us, you’re ...